Privacy Policy

This Privacy Policy explains how HappyTails Care collects, uses, and protects information shared through our website and contact forms.

Last updated: January 1, 2026

1. Who We Are

HappyTails Care is a local pet daycare business based in Vancouver, Canada. We provide daily care and play services for pets and use this website to share information and receive enquiries.

2. Information We Collect

We may collect information that you choose to provide, such as your name, email address, phone number, your pet’s name, and the details you write in a message sent through our contact form.

3. How We Use Information

We use the information you provide to reply to your questions, discuss daycare availability, arrange visits, improve customer support, and maintain clear communication about our services.

4. Data Sharing

We do not sell personal information. We only share data when it is necessary to operate our website, respond to enquiries, comply with legal obligations, or protect our business and customers.

5. Data Retention and Security

We keep submitted information only for as long as reasonably needed for communication, customer service, and record keeping. We take practical steps to store information securely, although no online method can guarantee absolute security.

6. Your Choices

You can contact us to ask about the personal information you have shared with us, request corrections, or ask that we delete it where appropriate and permitted by law.

7. Contact Information

HappyTails Care
800 Robson St, Vancouver, BC, Canada
Phone: +1 604 555 8899
Email: info@happytailscare.ca